Privacy Policy
Introduction
Helion Samples is a distributor of legal downloads of sound samples and loops. We are committed to providing creative freedom for musicians, producers, DJs, recording studios, film and soundtrack producers, and anyone who wants to elevate their productions to the next level.
When you visit our site, sign up for our newsletter, or make purchases, you'll share some information with us. We want to be clear about how we collect and use this information, your choices to control the collection and use of your information, and how you can access, update, and remove your information.
Information Collection
There are three main ways in which we collect personal information about you:
- Information you choose to give us when signing up for newsletters or creating an account
- Information we get when you use our services
- Information we get from third parties
Information You Provide
When you sign up for our newsletter, we collect your name and email address. When creating an account, we collect your name, email address, billing information, and optional details like phone number and company name. This information enables you to:
- • Re-download purchased products
- • Subscribe to Latest Product News
- • Receive industry updates
- • Store your wishlist
- • Save your playlists
- • Receive personalized product suggestions
Cookies and Technology
We use cookies and similar technologies to collect information about your browsing behavior, including:
- • Pages visited and navigation patterns
- • Demos played and cart activity
- • Purchase history
- • Geographic location
- • Browser type and IP address
- • Time spent on site and individual pages
How We Use Your Information
We use collected information to:
- • Improve our website and services
- • Personalize your experience
- • Send relevant product updates and promotions
- • Monitor and analyze trends
- • Enhance security and prevent fraud
- • Provide customer support
- • Comply with legal obligations
Information Sharing
We may share your information with:
- • Third-party service providers
- • Legal authorities when required
- • Other parties in case of merger or acquisition
We do not sell your personal information to other companies or individuals.
Your Rights and Controls
You have the right to:
- • Access your personal data
- • Correct inaccurate data
- • Request data deletion
- • Object to processing
- • Data portability
- • Withdraw consent
Data Retention
We retain your personal information as long as necessary to provide our services and comply with legal obligations. You can request deletion of your information at any time, though this may affect your ability to access purchased products.
Children's Privacy
Our services are not intended for anyone under 13 years of age. We do not knowingly collect personal information from children under 13.
Policy Updates
We may update this Privacy Policy periodically. We will notify you of any significant changes through our website or direct communication.